At Samab International, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines the terms related to order processing, shipping, and delivery.
1. Order Processing
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on weekends or public holidays.
In case of high order volume or unforeseen delays, processing times may be extended. Customers will be notified accordingly.
2. Shipping Time
Estimated delivery times are as follows:
Within Pakistan: 3–7 business days
International Orders (if applicable): 7–15 business days
Delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, or customs clearance.
3. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order size.
We may offer free shipping on selected products or promotional offers, which will be clearly indicated on the website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation message or email with tracking details, if available.
5. Delivery Issues
If your order is delayed, lost, or damaged during transit, please contact us as soon as possible.
We will coordinate with the courier service to resolve the issue; however, we are not responsible for delays caused by third-party logistics providers.
6. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.
If an incorrect address is identified, please contact us immediately. Changes may not be possible once the order has been dispatched.
7. International Shipping (If Applicable)
For international orders, customers are responsible for any customs duties, taxes, or import charges imposed by their country.
8. Contact Information
For any shipping-related inquiries, please contact us through our website:
